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Ordering Questions
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| How long does will take to complete my order? |
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You will receive a proof via email within 2-3 business days of submitting your information and photo (if needed). After you approve your proof, please allow up to 7 days to receive your order.
If you need your order sooner please contact us prior to making your purchase at
laura@and-everything-nice.biz We will provide you with rush order information and express delivery options.
Please be sure to include what you would like to order and when you need it by.
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| How & when do I provide my personalization details? |
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Normally we request it after we receive your purchase, but if you would like you can provide it before our request. Just use the link below...
http://and-everything-nice.biz/Personalization.htm
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My baby is due in 3 months, can I place my order for announcements now?
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Yes, you can place your order and submit your payment now. Then when you are ready you can choose your design, provide us with your photos, and email your details to us.
For Pre-orders over $150, envelopes can be sent in advance for no additional shipping charges.
For Pre-orders under $150, there is a $4 fee to cover the additional shipping.
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Do the 5x5 cards require additional postage?
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USPS requires an additional 14 cents postage for the square envelopes.
By request only, we can substitute the 5x7 envelopes for no charge to avoid this fee.
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| I ordered photo announcements, how do I send my photos to you? |
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| Can you use a professional photo? |
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Yes! We do require written consent from the photographer or studio where the photo was taken. We can only accept the original form. Copies or email submissions cannot be accepted.
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| Should I edit my photo before I sent it to you? |
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No, please send your original unedited photo.
We will make any necessary corrections including, but not limited to:
Cropping
Red Eye Correction
Converting to Black & White
Converting to Black & White, and then bringing color back in on certain elements, eyes, blanket, bow, etc.
Color Correction
Sharpen the image
Remove people/items from the back round
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Shipping Questions
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| How much is shipping? |
Shipping is a flat rate of $5.99 for all U.S. orders. For International or Rush orders please contact us for a shipping quote at laura@and-everything-nice.biz
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| What method of shipping do you use? |
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For U.S. orders we use USPS Priority Mail, which takes 2-3 business days.
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Other Questions
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| What payment methods do you accept? |
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We accept Visa, Mastercard, American Express and Discover
(Credit card payments are processed through Paypal. You do NOT need to open an account to pay by credit card.)
Paypal
Money orders & checks (Personal checks will be held for 4 days before an order is started)
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| Can I get a sample before I order? |
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Yes, we can send samples for invitations & announcements only. Samples are limited to 1 per person. There is a fee for additional samples.
Please contact us at laura@and-everything-nice.biz
Be sure to include the following - Name, Address, What item you would like a sample of. Please allow up to 10 days for samples.
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| What if there is an error with my order? |
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After a proof has been approved we cannot offer a refund unless there is a printing error
made by us. Please double check all spelling and details on your proof to ensure accuracy.
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| Do you offer gift certificates? |
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If you have any additional questions that we did not answer please contact us at
laura@and-everything-nice.biz
We will contact you within 48 hours.
We respond to ALL emails.
If you do not get a response please check your spam box
or re-submit your comment/question.
If you re-submit your question please inlude your phone number so we can contact you by phone if needed.
Email will be our primary method of contact.
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